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VLM Carpet Cleaning: A Basic Instruction Manual

1. Introduction to VLM Carpet Cleaning

Very Low Moisture (VLM) carpet cleaning is a professional cleaning method that uses limited moisture (typically less than 1 gallon per 1,000 sq. ft.) and fast-drying encapsulation chemistry. It’s ideal for both residential and commercial environments due to its quick dry time, eco-friendliness, and cost efficiency.

2. Benefits of VLM Carpet Cleaning

  • Dry in under 2 hours

     

  • No risk of over-wetting

     

  • Green-certified chemical options

     

  • Lower equipment cost

     

  • Easier to operate solo

     

  • Great for maintenance programs

     

3. Understanding Carpet Types and Fibers

Fiber Type

Characteristics

VLM Suitability

Nylon

Durable, stain-resistant

✅ Excellent

Polyester

Soft, vibrant colors

✅ Good

Olefin (Polypropylene)

Moisture-resistant

✅ Great for offices

Wool

Natural, sensitive to heat/chemicals

⚠️ Use low-pH

Blends

Common in homes

✅ Good with care

Note: Always test a small area before applying chemistry or agitation.

4. VLM Cleaning Chemistry 101

Encapsulation Cleaners
These crystallize dirt and suspend it for easy removal during post-vacuuming.

  • pH range: 6.5–8.5 (safe zone)

     

  • Application rate: Light mist, not saturation

     

  • Popular brands: Releasit, Encap-Clean, VacAway

     

Boosters & Pre-sprays (optional)
Used for heavily soiled areas. Ensure compatibility with encapsulation chemistry.

5. Equipment Overview

  • CRB (Counter-Rotating Brush) – Excellent agitation and lifting power

     

  • Orbital/OP Machine – Covers larger areas quickly; used with bonnets or microfiber pads

     

  • Pump-up or Electric Sprayer – For applying solution evenly

     

  • Vacuum – Pre- and post-cleaning (HEPA recommended)

     

  • Pads/Bonnet Options – Cotton, microfiber, or synthetic (color-coded for soil levels)

     

6. Step-by-Step Cleaning Process

Step 1: Pre-Inspection

  • Identify fiber type and problem areas

     

  • Explain process and set expectations

     

Step 2: Dry Vacuum Thoroughly

  • Use commercial vacuum

     

  • Remove as much dry soil as possible

     

Step 3: Apply Encapsulation Solution

  • Use a fine mist sprayer

     

  • Cover small areas (100–200 sq. ft. at a time)

     

Step 4: Agitate with Machine

  • Use orbital or CRB

     

  • Overlap passes, avoid overworking areas

     

Step 5: Dwell Time

  • Let solution sit for 5–10 minutes (if needed)

     

Step 6: Bonnet/Padding Pass

  • Attach absorbent bonnet

     

  • Vacuum

7. Stain and Spot Treatment

Common Stains & Solutions:

  • Grease/Oil: Citrus-based gel or solvent spotter

     

  • Coffee/Tea: Tannin remover

     

  • Pet Accidents: Enzyme spotter followed by encapsulation

     

  • Ink: Solvent-based remover (minimal use)
    Always blot, never rub. Rinse and extract using bonnet method.

     

8. Commercial vs. Residential

Factor

Commercial

Residential

Carpet Type

Low-pile

Plush/Cut-pile

Frequency

1–4 times/month

1–2 times/year

Cleaning Style

Speed, maintenance

Detail-oriented

Pricing

Sq. ft. or recurring

Per room or job

9. Maintenance and Machine Care

After Each Job:

  • Rinse bonnets and pads

     

  • Wipe down machine

     

  • Check cables and cords

     

Weekly:

  • Clean brushes/pads

     

  • Inspect belts and bearings

     

Monthly:

  • Test sprayer function

     

  • Descale chemical sprayer if needed

     

10. Safety and Best Practices

  • Use low-pH chemistry only

     

  • Wear gloves when handling chemicals

     

  • Avoid electrical outlets with water sprayers

     

  • Inform client about drying time and safety

     

  • Mark off slippery areas during and after cleaning

     

11. Troubleshooting Common Issues

Problem

Cause

Solution

Streaking

Dirty pad

Change pad frequently

Poor cleaning

Under-applied chemical

Increase product or agitation

Sticky carpet

Over-sprayed

Rinse with bonnet

Browning/yellowing

Wick-back

Treat with anti-browning agent

12. Client Communication & Expectations

  • Set realistic outcomes (e.g., stains vs. wear)

     

  • Explain the dry time.

     

  • Offer aftercare tips: rugs, furniture coasters, re-cleaning frequency

     

13. Sample Job Checklist

✅ Pre-vacuum complete
✅ Spot treatment applied
✅ Chemistry applied evenly
✅ Agitation thorough
✅ Pads changed as needed
✅ Client walked through results
✅ Follow-up instructions provided

Our non-soapy, citrus cleaning solution is
available for purchase, by the case,
HERE.
Each case makes 40 GALLONS
of ready to use (RTU) cleaner!

CLICK HERE
for our complete 350+ page
Training, Operations & Marketing Manual
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